Run history & re-run
See what each automation did with each lead, and run it again once a failure is fixed.
Every time an automation looks at a lead, a run is kept: Delivered (it did its job), Filtered (a rule stopped it, and the run names the rule) or Failed (something went wrong, and the run shows the reason). Fix the cause, then retry.
- View runs on an automation's card. The card itself shows the last 7 days: Successful / Filtered / Failed.
- Failed shows what went wrong for each lead: company, result, when.
- Retry this lead, or select several and Retry N leads.
Common questions
What do Delivered, Filtered and Failed mean? Delivered: the lead reached Slack, your CRM, the webhook or the campaign. Filtered: the lead did not match a filter rule or the frequency (for example a returning visitor on Only the first time); nothing was sent and nothing is wrong. Failed: we tried and the other side refused (a disconnected CRM, a webhook URL that errors, an archived Slack channel).
Why didn't my automation run for a lead? Open the lead's row in the run history or the Automations column on the Leads page. A Filtered run names the rule; no run at all means the automation was paused, a draft or saved after the lead arrived. Build an automation explains how to run it on older leads.
How do I retry a failed one? Fix the cause first (reconnect the integration, fix the URL), then Retry this lead. The retry is a real send to the same destination.
Can I retry many leads at once? Yes. Tick the runs (Select all loaded runs or Select all N matching) and click Retry N leads; it runs in the background. You can also tick leads on the Leads page and use Retrigger, choosing which automations to run and whether to include leads that already succeeded.
How do I see which automations ran for one lead? On the Leads page, the Automations column and the lead's panel list every automation that ran for it and the result.
Can I export the run history? Yes, Export CSV in the run history panel.
Every control on this screen
Every button, field and switch, with what it does.
Automation run history · 15 controlsNeeds: integrations
| Run history panel | Shows information | |
| Close run history | Shows information | |
| All runs | Button | |
| Delivered runs | Button | |
| Filtered runs | Button | |
| Failed runs | Button | |
| Run (company, result, when) | Shows information | |
| Select run | Tick box | |
| Retry this lead | Button · changes your account | Failed runs of webhook / Slack / CRM / email campaign automations; a real send. |
| Select all loaded runs | Tick box | |
| Select all N matching | Button | |
| Retry N leads | Button · changes your account | Opens the retrigger dialog (background job, real sends). |
| Load more runs | Shows information | |
| Export CSV | Button | |
| Edit automation | Shows information |